Service & original parts

Comprehensive service solutions from GEZE

Consistently reliable and efficient customer service is one of our key goals. That’s why GEZE offers you individual and customised services. We advise you on your products and services across their entire life cycle. We find the right solution for by personal consultation.

Service contracts

Safe and convenient ongoing service plans

With our GEZE service contract, we offer you the opportunity to access many of our services safely and conveniently online

Create your online service contract quickly and easily here, and we’ll give you a personalized log-in for ongoing ease of access to all relevant documentation, service history, maintenance logs and more if you require it.

We conduct a free consultation and help you to choose a program that is right for you.

Service contract Comfort

GEZE employee GEZE employees South Africa TG South Africa meeting conference room showroom GEZE South Africa woman women
  • Package Description: Designed to provide quality scheduled services at reduces rates,priority response to repairs and defined replacement parts included.
  • Maintenance: Annual, bi-annually for Escape doors
  • Safety: Checks, Audits & Recommendations
  • Rates: 3-year contract term – Includes Labor, and defined Spares and Replacement Product at reduced rates
  • Training: Annually, including certifications

Service contract Exclusive

GEZE employee GEZE employees South Africa TG South Africa meeting conference room showroom GEZE South Africa woman women
  • Package Description: Designed to provide quality scheduled services at reduces rates,priority response to repairs, asset management and defined replacement parts included, to a fixed budget.
  • Maintenance: Tailormade service frequency to your buildings door types(Automatics, Revolving, Manual, Windows, ect)
  • Safety: Checks, Audits & Recommendations
  • Rates: 5-10 year contract term – Includes Labor and Spares Replacement Product at preferential rates
  • Tracking: Gain control and visibility over your asset. Asset management by tracking scheduled maintenance, inventory records of replacement parts.
  • Online Access: If you are an Exclusive Contract Cutsomer, we'll give you secure online access to your project and system data, allowing you to view full and updated performance data and service records at any time. Inlcuded is a proactive bi-annual review.
  • Training support: We support your on-site repair team wiht annual training.

Service contract Compact

  • Package Description: Designed to provide quality scheduled services at reduces rates and priority response to repairs.
  • Maintenance: Annual, bi-annually for Escape doors
  • Safety: Checks, Audits & Recommendations
  • Rates: Annual contract term – Includes Labor, excludes Spares and Replacement Product
  • Training: Annually, including certifications
Modification & modernisation

From consultation to installation

Generally speaking, the expected lifetime and useful life of building technology has always been shorter than that of the building itself. But new standards and legislation are changing expectations, especially with regard to building safety.

GEZE supports you in modifying outdated equipment to improve the utility and safety of your systems. Modernisations bring the products up to the latest technical standards. In addition, key functional parts can be retrofitted to improve operating properties. GEZE offers forward-thinking product solutions and long-term expertise.

GEZE Service – At your service, wherever you are